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    <description><![CDATA[Perspectives on building adaptive software and evolving workflows for fast-growing teams.]]></description>
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    <lastBuildDate>Tue, 13 Oct 2026 23:47:50 GMT</lastBuildDate>
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      <title><![CDATA[How MGT Insurance's accounting team got out of the “doing”]]></title>
      <link>https://www.usemalleable.com/blog/how-mgt-insurances-accounting-team-got-out-of-the-doing</link>
      <description><![CDATA[A three-person accounting team at MGT Insurance built over 50 agentic operations, saving 30 hours a month and becoming a strategic command center.]]></description>
      <pubDate>Wed, 16 Sep 2026 00:00:00 GMT</pubDate>
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      <title><![CDATA[Why Nobody Will Touch That Process]]></title>
      <link>https://www.usemalleable.com/blog/why-nobody-will-touch-that-process</link>
      <description><![CDATA[Every company has a process nobody will touch. The person who understood it left, the workarounds piled up, and better documentation never fixes it. A forty-year-old essay about software explains why, and what it actually takes to keep a process alive.]]></description>
      <pubDate>Sat, 08 Aug 2026 00:00:00 GMT</pubDate>
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      <title><![CDATA[How Guidewheel used Malleable to give its installers their evenings back]]></title>
      <link>https://www.usemalleable.com/blog/guidewheel</link>
      <description><![CDATA[Guidewheel's installation team asked Malleable to make a runnable workflow to configure meters. Efficiency jumped immediately, because every installer wanted to use it.]]></description>
      <pubDate>Fri, 26 Jun 2026 00:00:00 GMT</pubDate>
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      <title><![CDATA[Can you trust AI with your new customers? We did!]]></title>
      <link>https://www.usemalleable.com/blog/can-you-trust-ai-with-your-customers</link>
      <description><![CDATA[Every new lead meant a scheduled call, frantic web searches for their industry terms, and usually a follow-up. So I asked Malleable to handle it. And if I'm honest, the AI is better at that first call than I am.]]></description>
      <pubDate>Mon, 15 Jun 2026 00:00:00 GMT</pubDate>
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      <title><![CDATA[The Three Layers of a Workflow: What Every Tool Gets Wrong]]></title>
      <link>https://www.usemalleable.com/blog/three-layers-workflow</link>
      <description><![CDATA[A solutions engineer watched me add a Slack trigger to a workflow and asked: 'Where's all the configuration?' The answer reveals why traditional automation tools make you work at the wrong level of abstraction.]]></description>
      <pubDate>Tue, 11 Nov 2025 00:00:00 GMT</pubDate>
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      <title><![CDATA[What Is a Workflow, Really?]]></title>
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      <description><![CDATA[Companies avoid workflow tools because they don't see themselves as having "workflows." But the problem isn't that they lack workflows—it's that tools have made "workflow" synonymous with rigid, top-down procedures.]]></description>
      <pubDate>Thu, 30 Oct 2025 00:00:00 GMT</pubDate>
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